Refund and Returns Policy

Effective Date: January 7, 2025

Thank you for shopping with Funbina (“we,” “our,” “us”). We are committed to providing high-quality products and excellent customer service. This Refund and Returns Policy explains your rights and the conditions under which refunds or returns may be processed. By purchasing from Funbina, you agree to the terms outlined below.

1. Eligibility for Returns

You may request a return for items purchased directly from our website if the following conditions are met:

  • The item is returned within 30 days of the purchase date.

  • The item is in its original condition (unused, unwashed, and in the original packaging).

  • Proof of purchase is provided (e.g., order confirmation or receipt).

2. Non-Returnable Items

The following items are not eligible for returns:

  • Gift cards

  • Clearance or final sale items

  • Customized or personalized items

  • Downloadable digital products

  • Items damaged due to misuse or improper handling

3. Process for Returns

To initiate a return, follow these steps:

  1. Contact Us: Reach out to our customer support team via:

  2. Provide Details: Include your order number, item description, and reason for the return.

  3. Approval: Once your return is approved, we will provide you with a return authorization number and shipping instructions.

  4. Ship the Item: Send the item back to us at the address provided, ensuring it is securely packaged to prevent damage during transit.

Note: Return shipping costs are the responsibility of the customer unless the item is defective or the return is due to an error on our part.

4. Refund Policy

Refunds are issued under the following conditions:

  • The returned item meets all eligibility requirements.

  • Refunds are processed to the original payment method within 7-10 business days after we receive and inspect the returned item.

Partial Refunds: In some cases, only partial refunds may be granted (e.g., items showing signs of use, missing parts, or returned beyond the 30-day window).

5. Exchanges

We offer exchanges for items that meet the return criteria. If you wish to exchange an item:

  • Follow the return process outlined above.

  • Specify the item you wish to exchange for.

  • If the desired item is unavailable, a refund will be issued instead.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with the following information:

  • A description of the issue

  • Photos of the damaged or defective item

We will arrange for a replacement or issue a refund, including covering return shipping costs where applicable.

7. Cancellations

Orders can be canceled within 24 hours of placement for a full refund. After 24 hours, cancellation requests may be subject to additional fees if the order has already been processed or shipped.

8. Contact Us

If you have questions or need assistance with returns, refunds, or exchanges, please contact us:

  • Phone: 602-745-5254

  • Email: info@funbina.com

  • Address: 4759 Dogwood Road, Phoenix, Arizona, United States

  • Website: Funbina

Thank you for choosing Funbina. We value your satisfaction and are here to ensure a seamless shopping experience.